Frequently Asked Questions | FitForm Plans

Help Center

Find answers about your training protocol, nutrition guides, and digital downloads.

General Information

Is this a monthly subscription?
No. FitForm Plans are one-time purchases. You pay once and own the PDF files and video links forever. There are no recurring charges.
What is the "Growth Guarantee"?
We offer a 30-day refund policy. If you follow the program for 4 weeks and don't see results, send us your logs and we will refund you 100%.

Training & Equipment

Do I need a commercial gym?
The main program is designed for a gym (Barbell, Cables, Machines). However, every download includes a "Home Edition" folder specifically for Dumbbell-only workouts.
I'm a beginner. Which plan is for me?
We recommend the "Kickstarter" plan. It focuses on Neural Adaptation and form mastery before moving into heavy loading.
Can I view the videos offline?
The PDF guides are offline, but the video demonstrations are hosted on our private server (to keep file sizes small) and require an internet connection to stream.

Technical & Billing

I didn't receive my email.
Please check your Spam or Promotions folder. If you still don't see it within 10 minutes, use the Contact page to send us your transaction ID.
How do I access the VIP WhatsApp?
If you purchased a Coached/VIP plan, the invite link to the private WhatsApp group is located on Page 3 of your "Welcome Guide" PDF.
Can I upgrade later?
Yes. If you buy the Standard plan and want to add Coaching later, simply contact support and pay the difference.